HELPFUL ANSWERS TO OUR FREQUENTLY ASKED QUESTIONS (FAQ)

Click on the question to reveal the answer

Reservations can be made via our website by clicking here or by calling us at 1(385) 685-0491. The quickest way to make your reservation is through our online reservations system

All of our rides are “pre-arranged” and require advance notice. Our website require at least one hour of advance notice.

(Please click here to book) . If you need a ride quicker please call us at 1(385) 685-0491 and we will make every attempt to honor your request as quickly as possible.

Once you land at Salt Lake City International Airport please proceed to the Baggage Claim Area and gather all of your bags. Once you have all your bags you will call or text your Point To Point Express Associate and they will pick you up outside:

  • Door #6, if you are arriving in Terminal #1 (Non-Delta)
  • Door #10, if you are arriving in Terminal #2 (Delta)
  • Outside of the International Terminal (International Flights)

You will receive your Point To Point Express Associate’s Contact Information via:

  • Email 24 Hours prior to your scheduled ride
  • Email 2 Hours prior to your scheduled ride
  • Text Message once you land and turn on your Cell Phone

If you would like to make a stop along the way, please be sure to include that when you are making your reservation so we can plan accordingly. Stops that are not requested in advance will be honored if time permits based on upcoming scheduled rides for the Concierge.

There is an additional charge of $10 per stop that is made. If a stop is longer than 10 minutes there will be an “wait time” of $1/minute in addition.

If you are making multiple stops nearby your Point To Point Express Driver may be able to consolidate the requests into “one stop” to save you additional charges.

Please be aware that Wine, Liquor, and Beer greater than 3.2% ABV must be purchased at State Alcohol Stores, which are closed on Sundays and most Holidays.

Gratuity is not included in any of our fares unless otherwise stated. Gratuities may be added to your fare at the conclusion of your ride either by credit card or cash.

Point To Point Express provide COMPLIMENTARY Car Seats and Booster Seats for our Little VIPs. Please be sure to include your need for these accommodations when you are placing your reservation.

When you place your reservation, please be sure to include your Arriving Airline and Flight number. Our state-of-the-art Reservation System will track your flight and automatically inform the Point To Point Express Driver of any changes to your Flight Status.

We recommend departing Park City two hours prior to your flight’s departing time. The ride from Park City to the Salt Lake City International Airport takes 30 – 45 minutes depending on your location. Checking-In and Airport Security take 10 – 15 minutes. Once through Security it should take no longer than 10 minutes to walk to your Departing Gate.

If you would like to leave earlier than two hours, please let us know.

When requesting a ride from Park City to the Salt Lake City International Airport, please put the requested pick-up time as the time you would like to LEAVE Park CityNOT your flight time.

All rides that start or end at the Salt Lake City International Airport have a mandatory Airport Toll of $2.50.

More than likely this error is occurring because your billing address is a Post Office Box (P.O. Box). Our system utilizes the Google Maps Database, and obviously Post Office Boxes are not in the Google Maps Database. Please use your home address as the Billing Address and we will manually approve the credit card billing address on our side when we see the error/message. We apologize for this error and are working with our software vendor to update this error.

RESERVE YOUR LUXURY TRANSPORTATION ONLINE TODAY